Local Moving Company Earns Customer Loyalty Award
National organization awards Maffucci Moving & Storage with top quality honor
Amityville, NY — Maffucci Moving & Storage, an agent of Bekins Van Lines, recently earned the distinctive Customer Loyalty Award, an award from the van line honoring moving companies that achieve a Net Promoter Score® (NPS) of 70 or above.
“An NPS score of 70 is almost unheard of in the service industry,” said Mark Kirschner, CEO of Bekins Van Lines. “We’re proud to announce that Maffucci Moving & Storage has garnered this rating from customers through their exceptional work in 2023,”
The Customer Loyalty program is designed to recognize moving companies in the Bekins Van Lines network that offer the highest possible quality experiences to those using their services. Agents must receive at least ten responses throughout the program year and meet or exceed the van line’s average response rate.
Maffucci Moving & Storage is located at 140 New Hwy, Amityville, NY and can be reached at 631-842-6400 or online at www.maffuccimoving.com
About Bekins Van Lines
Wheaton | Bekins is one of the world’s most highly regarded providers of transportation services. The van line owns five household goods relocation brands, Wheaton World Wide Moving, Bekins Van Lines, Stevens Worldwide Van Lines, Arpin Van Lines and Clark & Reid. The van line is the fourth largest household goods carrier. Headquartered in Indianapolis, Ind., through its brands Wheaton | Bekins offers private and corporate domestic and international household goods relocation services as well as special commodities and logistic services. The United States military is one of the company’s largest customers. The van line is partner to more than 350 Wheaton and Bekins agents nationwide. To learn more, visit www.bekins.com/why-bekins/partners.